Hartford York Hats is Toby Keith's preferred partner for the Toby Keith Hats Collection.
Hartford York's highest priority is serving you. To that end we have several highly
trained and knowledgeable customer service representatives standing by to process
your orders.
If you have questions while at our site, please give us a call at 1-800-936-5646
during our normal business hours of 7:00 AM and 5 PM Pacific Standard Time,
Monday through Friday. During our non-office hours your call will be answered
by an off site call center that has been specially trained to help you with
your hat selection. Any questions that cannot be satisfactorily answered by
the off site staff will be forwarded for our immediate attention next business
morning.
Shipping to Multiple Addressees and International Shipping
For shipping to multiple addresses and international addresses please call,
fax (1-800-564-6291) or email us at order@hartfordyork.com.
We have an enormous inventory and can generally ship your order within 24 hours.
If the item you request is not immediately available, we will contact you by
phone or email within hours of receiving your online order.
Returns
Once you have received your order, please inspect it carefully. In the event
of a problem, please call our customer service desk at 1-800-936-5646 and you
will be promptly assisted.
If you wish to return a product or products to us simply complete the return
questionnaire that is include in our packaging and return it, along with the
product or products, to us using the self enclosed return mailing label. If
you require a FedEx pickup, call us at 1-800-936-5646 and we will arrange one
for you.
We are fully committed to providing you with the best service imaginable. If
you are not completely satisfied, please let our President, Steve Singer, know.
You can reach him at steve@hartfordyork.com.
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